FAQ

Programme

Travel Insurance

Please refer to your relevant business country representative for your travel insurance.

Accompanying Persons

No accompanying persons are allowed. 

Flights

Type of Flight Provided

  • Flight entitlement is based on Economy fare for all Winners.
  • Flight option is only confirmed once registration is submitted.

Flight Terms & Conditions

  • Please ensure that your passport name is spelt correctly, and in the exact order of your passport as this will be used to book your flight tickets.
  • A penalty fee will be incurred for any name change after flight ticket issuance.
  • Miles cannot be used for flight ticket upgrade.
  • Flight deviation request as subjected on availability upon time of confirmation. Any additional cost incurred from deviation will borne by you.

Airport Transfers

  • Transfers will only be arranged for those who have registered on the shortlisted flight options listed in the registration.
  • If you are traveling outside of the shortlisted flight options, please arrange your own transfer to the hotel.
  • Transfers are arranged for invited guests only. Strictly no additional pax will be allowed on the transfers.

Food

Cuisine

Cuisine Osaka’s legendary food scene centres around kuidaore—the philosophy of indulging until you drop. Known as Japan’s ultimate street food capital, the city elevates comforting local classics into an art form through rich dashi broths and perfected batters.

The Osakan dining scene offers an unparalleled range of experiences, from sizzling takoyaki (octopus balls) and custom-grilled okonomiyaki (savory pancakes) to crispy kushikatsu skewer stalls and vibrant izakayas.

Travelling Around

GO App

As the premier taxi-booking platform in Japan, GO accompanies travellers across Osaka and the broader Kansai area with a massive network of licensed, professional taxis. GO provides individuals and business travellers with an intuitive English interface, cashless payment options, and features like vehicle customisation and pre-booked dispatch to ensure seamless urban mobility.

ICOCA / Osaka Metro

As Japan’s gold standard for local transit, the ICOCA rechargeable card (or Osaka Metro Pass) provides a seamless, stress-free travel experience across Osaka’s extensive subway and bus lines. Travelers can easily tap and go via physical card or mobile wallet, navigating major hubs like Namba and Umeda while enjoying maximum speed, affordability, and convenience.